FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Where are you based?
Made with love from Hawaii and California.
How long does shipping usually take?
Shipping for Luana products will range from 3-5 business days after being processed. A confirmation email will be sent once your order has shipped.
How do I wash my Luana Loungewear Kimono?
Our kimonos are 100% soft rayon and should be handled with delicate care.
Do you take returns?
At this moment we are not taking returns unless the item has come damaged. Please fill out the form on our contact page if so.
Our kimonos are currently one size, generally fitting small-large. Our robes are 33" long.
How does Luana implement sustainability?
Luana recognizes that many aspects of doing business aren't the best for the environment. That's why we aim to incorporate sustainable practices in every way we can, and will continue to do so as we grow and expand.